Delivery
Where We Deliver
Ordering an item from Wine Dogs? We can ship to virtually any address in the world.
Carrier
All USA and European / Rest of the World orders are delivered via UPS.
All Australian and New Zealand orders are delivered via Australia Post.
Charges
Shipping charges are calculated using the total weight of your order. Charges are applied as follows:
USA
0 – 4 lbs: $7.50
4.1 lbs – 8 lbs: $15.00
8.1 lbs – 12 lbs: $22.50 etc
Australia and New Zealand
0 – 4 lbs: $7.50
4.1 lbs – 8 lbs: $15.00
8.1 lbs – 12 lbs: $22.50 etc
Europe / Rest of the World
0 – 4 lbs: $17.50
4.1 lbs – 8 lbs: $35.00
8.1 lbs – 12 lbs: $42.50 etc
If your order includes items that are out of stock, we will ship any available items to you immediately. When the other products arrive, we’ll send them to you free of additional delivery charges.
Delivery Times
USA: 7 – 10 days
Australia and New Zealand: 7 – 10 days
Europe / Rest of the World: 7 – 14 days
Packaging
Every care is taken to protect your goods.
Confirmation
If you provide a valid email address when ordering online at www.winedogs.com, you will receive an email to let you know when your order has been shipped from our warehouse.
Wine Dogs is committed to processing and shipping your order as quickly as possible and we welcome any feedback from you about our service delivery. If you have any questions, please contact our customer service team.
Returns Policy
We guarantee the quality of all our products sold and fulfilled by www.winedogs.com
If your purchase arrives damaged in any way, please return the goods and they will be immediately replaced. We’ll also pay the return shipping costs. All damaged goods must be returned within 30 days from the date of your order in order to receive a replacement.
Please choose your orders carefully. We do not refund for any reason except if your goods arrive damaged. We do not accept returns after 30 days from the date of your order.